Everything from an outstanding relationship with a customer to a long lasting marriage is built on trust. Trust affects confidence in how sure we feel, our ability to approach other people or things, and our integrity and interpretation of other’s integrity (whether consciously aware of it or not). It affects who we’ll do business with, who we’ll befriend, and who we’ll listen to and go the extra mile for.
When trust levels are high we tend to be more productive and relaxed open to insights and learning. When trust levels are low, we are on guard and uncomfortable—not open to learning or insights.How can you build trust in your life? Here are some tips to help you out.
1.) Be a confidential agent - Become a trustworthy listener and confident by keeping private matters private. If something is told to you in confidence show trust by keeping it secret.
2.) Display trust in others – Note that those individuals that are different or hold a differing opinion or belief can be trustworthy themselves. Be aware of discrimination or distinction in your preferences to ensure that is not keeping you from trusting those who are different than you. Don’t use inclusive language that’s presumptuous of others distinctions or preferences.
3.) Learn to read trustworthy people – Unfortunately not everyone can be trusted. There is a definite balancing act between trusting too much and not trusting enough. Be careful of blindly trusting someone but do enjoy an honest confidence in another person or thing. Rely on your gut instinct—hone it!!
4.) Forgive and Forget – Stop being angry with others and cancel out the negative energy that is coming from you. It’s amazing how resentment against someone else can keep you from succeeding in all areas of your life.
5.) Keep your promises – When you make a promise of something to somebody and follow through on those commitments your friends and customers will know you care about them, are reliable, and can be counted on in the future.
6.) Be truthful – Communicate honestly and with integrity in all your dealings. Like the Bible says in John 8:32, “And you will know the Truth Shall, and the truth will make you free.” Honesty really is the best policy and makes you more sincere and genuine which is felt by others.
7.) Be a good listener – Make a conscious effort to really hear what others are saying, asking for, and want. Paying close attention to others is one of the biggest success principles.
Deena McMahon is an author and entrepreneur for America’s Premier Certified Media Placement Specialist, a continuing education and business development company showing people how to build business success. Get No Obligation Free Tips and Training at http://mywebcashstore.com/mcmahon7149. Find out if you qualify to be trained in having your own business at 1-800-719-8268 extension 34978.
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Great tips, Deena! I'm amazed at how many companies whether online or not don't adhere to what, to me, are such basic tenets of customer service and retention!
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